• Tue. May 11th, 2021

Small business Gains Momentum for Journey Advisors at Playa’s Hottest FAM Journey Party

Playa Motels & Resorts after once again hosted travel advisors on an instructive FAM trip held in partnership with Delta Air Traces and Delta Holidays. The ‘Reconnection Experience’ was hosted at Hyatt Ziva Los Cabos with a single team of agents staying April 18 – April 21 and the next team from April 21 to April 24.

“Since selling Delta Vacations in 2018 my partnership with Delta has grown and I seriously required the opportunity to get to know my partners in a extra intimate placing,” reported Susie Mkhitarian, Manager and Place Wedding day Professional with MS Travel & Excursions, incorporating that Playa has also performed a enormous function in her success as an agent and that she was pleased to uncover out the function was remaining held at one of her beloved inns.


Ana Santos, Director of Revenue at Hyatt Ziva Los Cabos, expressed the great importance of web hosting gatherings these types of as these for not only the vacation advisors but the business as a whole. This celebration gave brokers a possibility to experience the resort, flights, transportation companies and desired destination firsthand, and the attendees had been of class in a position to obtain some time for very well-deserved relaxation in the sunlight.

“By hosting a group like this, we are supplying the Vacation Agents the option of enduring initial hand, the ‘new reality’ of the desired destination and the resort … that has swiftly tailored to all the nutritious and sanitary requirements complying with all the certifications and mandate by regulation, without the need of sacrificing our guests’ encounter and our Company from the Coronary heart,” Santos discussed. “They can now give the correct tools for customers to sense assured about touring in this new fact, possessing seasoned all the protocols carried out in every single move of the trip to promise their protection and our security as effectively.”

In addition to building associations and getting firsthand knowledge in the course of a striving time, the journey advisors also observed enterprise attain momentum. Mkhitarian expressed how advantageous these situations are for her business enterprise, expressing she has several messages in her inbox only a brief time just after she posts about these styles of events on social media. She even booked a holiday to Hyatt Ziva all through the welcome supper for a client who reached out to her on Instagram inquiring if the vacation resort was relatives-welcoming.

Tyler Tixier, SAE NY Income/National Sales for Delta Air Traces and Jeanne Peterson, California BDM for Delta Holidays, the two shared the electricity they discovered from the journey brokers all through the celebration: “The particular consideration provided by Playa and Hyatt Ziva in specific, created a wonderful offer of pleasure for long term company. … This has now resulted in a main maximize in upcoming leisure bookings.”

Jeanne Peterson of Delta Vacations Tyler Tixier of Delta Air Lines Andrea Wright of Playa Hotels & Resorts Ana Santos of Hyatt Ziva Cabo. (image through Andrea Wright)

In general, the Reconnection Expertise benefited all get-togethers associated. Right after a yr of uncertainty and a absence of journey, in-person functions are even more essential to the industry’s come back. Gregory Kiep, a luxury journey advisor at Protravel Global, also expressed his positivity towards the party.

“My time at the breathtaking Hyatt Ziva was sensational and rejuvenated me as I start off to provide travel in the ‘post-pandemic’ world. It was great to devote time with this kind of a numerous team of vacation experts and tour the spectacular home. And, as a substantial Delta lover, it was fantastic to see their basic safety and sanitation protocols in spot – earning passengers onboard at relieve whilst nonetheless supplying their recognised unbelievable company.”

Playa Accommodations & Resorts hosts several FAM visits all over the year for its travel advisor companions. To understand much more about Playa in the meantime, brokers can go to the Discovering Heart in the Most popular Agent Portal for the hottest instructional opportunities.